Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken ("we," "us," "our," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Church's Chicken regarding your use of our website located at churchs-chicken.click, mobile applications, food ordering services, delivery services, and any other services we provide (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.

1.1 Eligibility Requirements

• You must be at least 18 years old or the age of majority in your jurisdiction
• You must have the legal capacity to enter into contracts
• You must not be prohibited from using our Services under applicable law
• You must provide accurate and truthful information

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through our website or by email. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Church's Chicken and its affiliates, subsidiaries, and parent companies.
• "User," "you," or "your" refers to any individual who accesses or uses our Services.
• "Services" refers to our website, mobile applications, food ordering platform, delivery services, and any other services we provide.
• "Content" refers to text, images, videos, audio, code, and other materials available through our Services.
• "Website" refers to churchs-chicken.click and any related domains or subdomains.
• "Order" refers to any request for food products or services placed through our platform.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

• Browsing our menu and restaurant information
• Placing orders for food products and services
• Creating and managing your user account
• Accessing customer support
• Participating in promotions and loyalty programs
• Providing feedback and reviews

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Violating any local, state, national, or international law or regulation
• Engaging in fraudulent, deceptive, or misleading activities
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting the operation of our Services
• Uploading malicious code, viruses, or other harmful software
• Harvesting or collecting user information without permission
• Impersonating another person or entity
• Sending unsolicited communications or spam
• Reverse engineering or attempting to extract source code
• Using automated systems to access our Services without permission

4. User Accounts

4.1 Account Creation

To access certain features of our Services, you may need to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Choose a secure password
• Accept responsibility for all account activities

4.2 Account Security

You are solely responsible for maintaining the security of your account and password. You agree to:

• Not share your account credentials with others
• Notify us immediately of any suspected unauthorized access
• Log out of your account when finished
• Use strong, unique passwords

4.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in prohibited activities. You may delete your account at any time by contacting customer support.

5. Products and Services

5.1 Food Safety and Quality

We are committed to maintaining high standards of food safety and quality. All our food products are prepared in accordance with applicable food safety regulations and our internal quality standards.

5.2 Allergen Information

We provide allergen information for our menu items to the best of our ability. However, we cannot guarantee that our food is free from allergens due to potential cross-contamination in our kitchens. Customers with food allergies should exercise caution and consult with our staff before ordering.

5.3 Product Descriptions

We strive to provide accurate descriptions and images of our menu items. However, actual products may vary slightly from descriptions or images due to seasonal availability, preparation methods, or other factors.

5.4 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify our menu, pricing, and product availability at any time. Prices may vary by location and delivery platform.

5.5 Order Processing

• Orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Order modifications may not be possible after confirmation
• Estimated delivery times are approximate and not guaranteed

5.6 Delivery Services

Our delivery services are subject to the following conditions:

• Delivery is available only within designated delivery zones
• Minimum order requirements may apply
• Delivery fees and service charges may apply
• Delivery times are estimates and may vary due to weather, traffic, or high demand
• You must be available to receive your order at the specified address

6. Intellectual Property

6.1 Our Intellectual Property

All content and materials available through our Services, including but not limited to text, graphics, logos, images, software, and trademarks, are the property of Church's Chicken or our licensors and are protected by intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

6.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Remove or alter copyright notices

7. User Content

7.1 Your Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, and feedback.

7.2 License Grant

By submitting content to our Services, you grant us a worldwide, royalty-free, perpetual license to use, modify, reproduce, and distribute your content for business purposes.

7.3 Prohibited Content

You may not submit content that is:

• Illegal, harmful, or offensive
• Infringing on others' rights
• False or misleading
• Spam or promotional
• Contains personal information of others

8. Payment Terms

8.1 Payment Methods

We accept various payment methods including credit cards, debit cards, and digital payment platforms. All payments must be authorized and valid.

8.2 Payment Processing

Payments are processed by third-party payment processors. We do not store your complete payment information on our servers.

8.3 Taxes and Fees

Applicable taxes, delivery fees, and service charges will be added to your order total. These fees may vary by location and are subject to change.

9. Returns and Refunds

Our return and refund policy is detailed in our separate Refund Policy document. Please review our Refund Policy for complete information about returns, refunds, and order issues.

10. Disclaimers

10.1 Service Availability

Our Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service.

10.2 Third-Party Content

We are not responsible for third-party content, including delivery partner services, payment processor services, or user-generated content.

10.3 Professional Advice

Our Services do not constitute professional dietary, medical, or nutritional advice. Consult with appropriate professionals for specific dietary needs.

11. Limitation of Liability

To the maximum extent permitted by law, Church's Chicken shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Church's Chicken from any claims, losses, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the United States.

14. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms on our website and indicate the effective date. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

15. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to our Services immediately if you violate these Terms. Upon termination, certain provisions of these Terms will survive, including those related to intellectual property, indemnification, and limitation of liability.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Church's Chicken.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to all inquiries within 2-3 business days. For urgent matters related to food safety or order issues, please call us directly.

Thank you for choosing Church's Chicken. We appreciate your business and look forward to serving you!