Cookie Policy

1. Introduction

Welcome to Church's Chicken's Cookie Policy. This policy explains how and why we use cookies and similar tracking technologies when you visit our website at churchs-chicken.click.

By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

This Cookie Policy covers:

• What cookies are and how they work
• Why Church's Chicken uses cookies
• The types of cookies we use on our website
• How you can manage and control cookies
• Your rights regarding cookie usage

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They contain information that helps websites remember your preferences and improve your browsing experience.

How Cookies Work

When you visit our website, your browser downloads cookies and stores them locally. These cookies contain unique identifiers that allow our website to recognize your device when you return. This enables us to:

• Remember your preferences and settings
• Keep you logged in during your session
• Track your interactions with our website
• Provide personalized content and advertisements

Types of Cookies by Lifespan

Session Cookies: These temporary cookies are deleted when you close your browser. They help maintain your session while navigating our website.

Persistent Cookies: These cookies remain on your device for a specified period (days, months, or years) even after you close your browser. They remember your preferences for future visits.

Types of Cookies by Origin

First-Party Cookies: Set directly by Church's Chicken's website (churchs-chicken.click). We have full control over these cookies.

Third-Party Cookies: Set by external services we use, such as Google Analytics or Facebook. These are controlled by the respective third-party providers.

3. Why We Use Cookies

Church's Chicken uses cookies for several important purposes to enhance your experience on our website:

Essential Website Functionality

• Session Management: Keep you logged in and maintain your session
• Shopping Cart: Remember items in your cart between visits
• Security: Protect against fraud and maintain website security
• Load Balancing: Distribute traffic across our servers efficiently

Performance Improvement

• Website Analytics: Understand how visitors use our website
• Error Tracking: Identify and fix technical issues
• Speed Optimization: Cache content for faster loading times
• Traffic Analysis: Monitor website performance and capacity

User Experience Personalization

• Location Services: Estimate delivery times and find nearby restaurants
• Order Preferences: Remember your favorite menu items
• Language Settings: Display content in your preferred language
• UI Customization: Remember your interface preferences

Analytics and Statistics

• Visitor Behavior: Understand how users navigate our website
• Popular Content: Identify the most viewed pages and menu items
• Conversion Tracking: Measure the effectiveness of our online ordering process
• User Demographics: Gain insights into our audience (anonymized data)

Marketing and Advertising

• Targeted Ads: Show relevant advertisements based on your interests
• Remarketing: Display ads to visitors who have previously visited our website
• Campaign Effectiveness: Measure the success of our marketing campaigns
• Social Media Integration: Enable sharing and social media interactions

4. Types of Cookies We Use

Below is a detailed breakdown of all cookies used on our website, organized by category and purpose.

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality. Our website cannot function properly without these cookies.

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our website.

4.4 Targeting/Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They may be used to build a profile of your interests and show you relevant ads on other websites.

5. Third-Party Cookies

Our website uses several third-party services that set their own cookies. We do not control these cookies, and their use is governed by the privacy policies of the respective third parties.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website and report website trends without identifying individual visitors.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Analytics Opt-out Browser Add-on

Facebook Pixel

We use Facebook Pixel to track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to qualified leads.

Privacy Policy: https://www.facebook.com/policy.php

Opt-out: Facebook Ad Preferences

Google Ads

We use Google Ads for advertising and remarketing. Google may use cookies to serve ads based on your prior visits to our website.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Ads Settings

Social Media Platforms

Our website includes social media features and widgets (such as Facebook, Twitter, Instagram). These features may collect your IP address and set cookies to enable proper functionality.

• Facebook: Privacy Policy
• Twitter: Privacy Policy
• Instagram: Privacy Policy

6. Cookie Duration

Cookies have different lifespans depending on their purpose. Here's a summary of how long different types of cookies remain on your device:

Session Cookies

These cookies are deleted automatically when you close your browser. They typically include:

• Session management cookies (PHPSESSID)
• Security tokens (csrf_token)
• Temporary shopping cart data
• Performance monitoring cookies

Cookie Lifespan Summary

7. How to Manage Cookies

You have several options for managing cookies on our website. You can control cookies through our consent tool, your browser settings, or third-party opt-out mechanisms.

7.1 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner. You can:

• Accept All: Allow all cookies for the best experience
• Customize: Choose which types of cookies to allow
• Reject All: Block non-essential cookies (may limit functionality)

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.

7.2 Browser Settings

All modern browsers allow you to manage cookies through their settings. Here are instructions for popular browsers:

7.3 Third-Party Opt-Out Links

You can opt out of cookies from specific third-party services:

• Google Analytics: Analytics Opt-out Add-on
• Google Ads: Ad Settings
• Facebook: Ad Preferences
• Network Advertising Initiative: NAI Opt-out
• Digital Advertising Alliance: DAA Opt-out

7.4 Mobile Device Settings

iOS Devices: Go to Settings → Safari → Privacy & Security → Block All Cookies

Android Devices: Open Chrome → Menu → Settings → Site settings → Cookies

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may impact your experience on our website. Here's what functionality may be affected:

Essential Cookies Disabled

• Shopping Cart: Items may not stay in your cart between visits
• User Sessions: You may be logged out unexpectedly
• Security Features: Protection against certain attacks may be reduced
• Order Process: Online ordering may not function properly
• Location Services: Delivery estimation will not work

Analytics Cookies Disabled

• We won't be able to track how you use our website
• Website improvements may be less targeted to user needs
• Performance issues may take longer to identify and fix
• You'll still receive the same level of service

Functionality Cookies Disabled

• Personalization: We won't remember your preferences
• Language Settings: You'll need to set your language each visit
• Recent Orders: Previous order history won't be saved
• Favorites: Favorite menu items won't be remembered
• Regional Settings: Location-based content may not display correctly

Marketing Cookies Disabled

• You may see less relevant advertisements
• Ads may be repeated more frequently
• We can't measure the effectiveness of our marketing campaigns
• Social media integration features may not work properly
• You won't be included in remarketing campaigns

Recommended Settings

For the best experience on our website, we recommend:

• Essential Cookies: Always allow (required for basic functionality)
• Analytics Cookies: Allow (helps us improve the website)
• Functionality Cookies: Allow (provides personalized experience)
• Marketing Cookies: Optional (your choice based on privacy preferences)

9. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting not to be tracked. Currently, there is no standard for how websites should respond to DNT signals.

Our Response to DNT

Church's Chicken respects your privacy choices. When we detect a Do Not Track signal from your browser:

• We will not set non-essential marketing cookies
• Third-party advertising cookies will be blocked
• Essential cookies for website functionality will still be used
• Anonymous analytics may still be collected to ensure website security and performance

Enabling Do Not Track

Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request

Firefox: Settings → Privacy & Security → Send websites a "Do Not Track" request

Safari: Preferences → Privacy → Website tracking → Ask websites not to track me

Edge: Settings → Privacy, search, and services → Tracking prevention → Send Do Not Track requests

Alternative Privacy Options

In addition to DNT, you can:

• Use private/incognito browsing mode
• Install privacy-focused browser extensions
• Use our cookie consent tool to customize your preferences
• Regularly clear your browser cookies and data

10. Updates to This Policy

Church's Chicken may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When We Update This Policy

We may update this Cookie Policy when:

• We introduce new cookies or tracking technologies
• We change how we use existing cookies
• Legal requirements change
• Industry best practices evolve
• We receive feedback from users or privacy advocates
• Our business practices or website functionality changes

How We Notify You

When we make significant changes to this Cookie Policy, we will:

• Update the "Last Updated" date at the top of this policy
• Display a notification on our website for a reasonable period
• Send an email notification to registered users (if applicable)
• May re-request your cookie consent for new types of cookies

Your Responsibility

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after changes are made constitutes acceptance of the updated policy.

Archive of Previous Versions

We maintain an archive of previous versions of this Cookie Policy. You can request access to previous versions by contacting us at the information provided below.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us.

Contact Information

What to Include in Your Request

When contacting us about cookies, please include:

• Your name and contact information
• Specific question or concern about cookies
• Browser and device information (if relevant)
• Date and time of your website visit (if applicable)
• Any error messages or issues you encountered

Response Time

We aim to respond to all cookie-related inquiries within 5 business days. For complex requests that require investigation, we may need additional time and will keep you informed of our progress.

Cookie-Related Rights

Depending on your location, you may have certain rights regarding cookies and tracking:

• Right to information about what cookies we use
• Right to consent or refuse consent to non-essential cookies
• Right to withdraw consent at any time
• Right to request deletion of cookie data
• Right to opt-out of targeted advertising

12. More Information

For additional information about cookies, online privacy, and your rights, we recommend the following resources:

Educational Resources

• All About Cookies: http://www.allaboutcookies.org/
• Network Advertising Initiative: http://www.networkadvertising.org/
• Digital Advertising Alliance: http://www.aboutads.info/
• European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/

Browser Help Pages

• Chrome: Chrome Cookie Settings
• Firefox: Firefox Cookie Information
• Safari: Safari Cookie Management
• Edge: Edge Cookie Deletion
• Internet Explorer: IE Cookie Management

Privacy Regulations and Your Rights

• GDPR (Europe): GDPR Information Portal
• CCPA (California): California Consumer Privacy Act
• PIPEDA (Canada): Privacy Commissioner of Canada

Related Policies

This Cookie Policy works in conjunction with our other privacy-related policies:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - Terms and conditions for using our website
• Refund Policy - Our policy on refunds and cancellations

Industry Standards

Our cookie practices align with industry standards and guidelines including:

• IAB Europe Transparency & Consent Framework
• Google's Privacy Standards and Policies
• Facebook's Business Tools Terms
• W3C Privacy Interest Group recommendations