Frequently Asked Questions

Church's Chicken is known for its authentic Southern-style fried chicken with bold, distinctive flavors. We use a signature spice blend recipe that's been perfected since 1952, and all our chicken is hand-breaded and made fresh daily. Our honey-butter biscuits and unique sides also set us apart from other chicken restaurants.

Yes! We offer our signature Spicy Chicken with a kick of heat, as well as our popular Texas Pete Hot Sauce Chicken. We also have various spicy tenders and wings with different heat levels to satisfy any spice lover's craving.

Absolutely! You can place orders online through our website or mobile app for both pickup and delivery. We partner with major delivery services to bring your favorite Church's Chicken meals right to your door. Online ordering also allows you to customize your order and take advantage of exclusive deals.

Our most popular items include the Original Recipe Fried Chicken, Spicy Chicken Tenders, Honey-Butter Biscuits, and our famous Chicken Sandwich. Many customers also love our family meals and our signature sides like mac and cheese, coleslaw, and jalapeño cheese bombers.

Yes, we provide detailed nutrition information for all our menu items. You can find calorie counts, fat content, sodium levels, and other nutritional data on our website, mobile app, and in-store nutrition guides. We're committed to helping our customers make informed dining choices.

Our menu items may contain common allergens including wheat, soy, milk, eggs, and fish. We use shared cooking equipment, so cross-contamination is possible. Please inform our staff of any allergies, and we'll do our best to accommodate your needs. Detailed allergen information is available upon request.

While most of our chicken is breaded and contains gluten, we do offer some sides that may be gluten-free, such as certain vegetables and salads. However, due to shared cooking surfaces and preparation areas, we cannot guarantee that any item is completely gluten-free. Please speak with our manager for specific dietary accommodations.

Most of our locations are open Monday through Sunday from 10:00 AM to 10:00 PM. However, hours may vary by location and may be adjusted for holidays. We recommend checking our store locator on our website or calling your local restaurant to confirm current hours.

You can find your nearest location using our store locator on our website or mobile app. Simply enter your zip code or address, and we'll show you the closest restaurants along with their addresses, phone numbers, hours, and available services like drive-thru or delivery.

While our core menu items are available at all locations, some restaurants may offer regional specialties or limited-time items that aren't available everywhere. Menu availability can also vary based on local preferences and franchise decisions. Check with your local restaurant for their current menu offerings.

Customer satisfaction is our top priority. If you're not completely satisfied with your order, please speak with the restaurant manager immediately or contact our customer service team. We'll work to make it right, whether that means remaking your order, providing a refund, or offering a future meal credit.

Yes! Our Church's Chicken rewards program offers exclusive deals, birthday rewards, and points for every purchase that can be redeemed for free food. Sign up through our mobile app or website to start earning rewards immediately and receive special offers delivered right to your phone.

We welcome all feedback! You can contact us through our website's contact form, call our customer service hotline, or speak directly with restaurant management during your visit. We also monitor social media for customer comments and respond promptly to any concerns or compliments.

Absolutely! We offer catering services for events of all sizes, from small office lunches to large family gatherings. Our catering menu includes family meals, party platters, and bulk orders of your favorite items. Contact your local restaurant or visit our catering page to place an order and discuss your event needs.